Representatives of large crypto ATM operators are increasingly talking about a simple principle: the market will only grow when security and transparency become the norm, not an option. For many, the crypto ATM is the 'gateway' to digital assets, and it's there that users most often encounter risks: from imposed 'helpers' and social engineering to substitution of details, non-obvious fees, and disputed exchange rates. If this entry point looks suspicious or unclear, trust is lost not just in one device, but in an entire segment.
Raising security standards starts with basic but mandatory things: physical protection of the device from tampering, integrity control and event logging, secure updates, encryption of communication channels, regular vulnerability checks, and clear incident response procedures. A separate area is protecting the user from fraud: warnings on the screen, 'pauses' and confirmations for risky scenarios, limiting atypical operations, blocking suspicious patterns. This does not absolve personal responsibility, but it sharply reduces the likelihood that an ATM will become a tool for quick deception.
Transparency is the second pillar of trust. The user must see the final cost of the operation in advance: all fees, rates, limits, terms of crediting, and return conditions (if possible), as well as receive a clear receipt with transaction details and instructions on what to do in case of an error. The fewer gray areas there are, the fewer conflicts, complaints, and 'stories' that scare away new customers. In mature markets, transparency is usually further enhanced by reporting discipline: internal audits, standardized checks, and uniform rules for disclosing information about risks.
As a result, tightening requirements is not a 'brake', but a way to make growth sustainable. When security and transparency are embedded in processes, everyone wins: users lose less money, operators spend fewer resources on disputes and reputation crises, and the market receives clear rules of the game. This is what transforms crypto ATMs from a controversial experiment into an infrastructural service that is trusted in everyday scenarios.
