Privacy Notice Dashboard

Our global privacy framework is inspired by the European Union’s General Data Protection Regulation (GDPR), which is widely considered one of the strictest and most comprehensive frameworks globally.
A big part of our users hold several key rights. These include:

You can exercise some rights, such as access to your data, rectification or update of your data, and deletion of your account on our Privacy Center, located on the “settings” tab of your account.

For the other rights, you can contact the DPO Team through our email, where we facilitate the exercise of your privacy rights.

Please note that to proceed with your request, we'll need to verify your identity by requesting some documentation based on what we currently have on record.
*We may take up to 1 month to process your request to exercise GDPR rights. For other jurisdictions, this deadline may be different depending on the local laws.

You have the right to obtain confirmation that your personal data are processed and to obtain a copy of them as well as certain information related to their processing:

You can rectify or update any personal data with us on our Privacy Center , located on the “settings” tab of your account. If you still can't find the proper option and need our help, please contact our Customer Support team directly or the DPO team via email

Yes, you have the right to delete your account with us. In order to do that, please visit our Privacy Center, located on the “settings” tab of your account.

If you still need our help, please contact us through our Customer Support, and one of our agents will help you through the CS Chat. Alternatively, the DPO team will assist you via email

Privacy laws grant you rights, including the right to the deletion of your personal data. However, these rights are subject to limitations.
While we respect your right to data deletion, legal and regulatory requirements compel us to retain certain information, such as financial transaction details, and information related to identity verification processes, and anti-money laundering measures, for a specified period.

That said, we are happy to accommodate any user request for the deletion of any of your personal data that is not explicitly required to be kept under applicable laws. This typically includes information used for marketing purposes or data related to any additional services you may have chosen to use.

If you have any more questions or need further assistance regarding your privacy rights and our data handling practices, please feel free to contact our Customer Support team directly or our DPO team via email

You can object, for reasons relating to your situation, to the processing of your personal data. For instance, you have the right to object where we rely on legitimate interest or where we process your data for direct marketing purposes.
We offer you the possibility to request that through our email

Yes, it is. During the onboarding process at Binance, we do employ automated decision-making. It is widely used in our Know-Your-Customer (KYC) procedures. When you send us your documents, along with a photo and a live video, we use automation to accurately verify your identity, ensuring we comply with Anti-Money-Laundering (AML) regulations globally. However, we're aware that this process isn't perfect, and sometimes errors can occur. A classic example is when twin siblings attempt to set up separate accounts. Our system might mistakenly interpret this as one person trying to open two accounts under different names. There are other unique scenarios that might also lead to inaccuracies. Because we understand that these situations can arise, we've made sure to equip our app with relevant support features. If you need assistance, simply follow these steps in the app or webpage:

If you follow these steps, we'll forward your request to one of our dedicated KYC Customer Support Agents. They'll take a closer look at your case with a manual review to ensure everything's in order. After a thorough check, they'll get back to you with an updated response.

If you still need our help, please contact us through our customer support or our DPO team via email

In some cases, you can ask to receive your personal data which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your personal data on your behalf directly to another data controller.
You can obtain a copy of your personal data with us to share with another data controller using our Privacy Center, located on the “settings” tab of your account.

We may rely upon your consent to use personal data to perform some processing activities. On the platform we use cookies for analytics and advertising purposes and you can revoke or give your consent at any time. In this case, you can withdraw your consent within the app by clicking on settings, and then “cookie settings” or at “cookie preferences” at the bottom of the page if you are visiting us on our webpage.

For marketing communications , we offer you a link at the end of every communication sent where you unsubscribe to revoke your consent*.

For any other support regarding consent, we offer you the possibility to request that via email.

*For security reasons, transactional account messages and communications regarding our business relationship will not be affected even if you opt-out from marketing communications.

Binance has dedicated pages to provide support to users or government bodies when it comes to court orders or law enforcement requests.
For law enforcement matters, government and law enforcement agencies can use this system to submit information requests.

For freezing/disclosure requests related to a court order, legal representatives can reach out to our Binance Customer Service directly here who, when relevant, will escalate your case to the legal team. If you are not a Binance user, you can nonetheless use this link and continue as a “Visitor”

If you want to access our Privacy Notice, please click here.

Remember that you should refer to the applicable Privacy Notice for your jurisdiction by selecting your country of residence on the top right of our website.

We are excited to share that Binance.com will soon become regulated in the Abu Dhabi Global Market (ADGM). As part of this transition, we are changing how we provide services to you and updating our Privacy Notice.

Your data controller will depend on the specific Binance Services you use and where you reside. Binance Services will be offered by three regulated Binance entities: Nest Services Limited (current provider), Nest Clearing and Custody Limited and Nest Trading Limited (new providers). We are updating our Privacy Notice to explain that these entities will also each become data controllers in relation to the provision of different Binance Services. Further information is provided in our Privacy Notice.

These changes will take effect from 5 January 2026.

No, our collection of your personal data will remain as outlined in our Privacy Notice.

Data security remains a priority. We safeguard user funds by securing our platform with strict protocols and industry-leading technical measures. Learn more about our user protection approach at the Binance Privacy Portal.

You will continue to benefit from the same data subject rights outlined in our Privacy Notice.

If you have any further questions related to Data Privacy, please contact our data protection team at dpo@binance.com. If your questions are related to something else, please reach out to our Customer Service Team.

The ADGM's data protection regime is aligned with international standards such as the GDPR. Find more about our approach to global data protection rules at the Binance Privacy Portal.

We take our privacy responsibilities seriously. Our practices follow applicable data protection laws and regulations globally. See more information about Binance's Privacy Principles here.

The changes apply to users in countries served by Binance globally, except where local entities are required. See our Privacy Notice for country-specific information relevant to your location.