Transparency and fairness are the pillars of the crypto community. Today, I am sharing a serious case involving the Binance Bitcoin Button Game and a dedicated user who appears to have been denied their rightful win despite clear video evidence.
🔍 Case Summary
User UID: 1105510737
Case ID: #157260838
Event Date: February 21, 17:20
🎥 The Evidence (Hard Proof)
The user has provided a full screen recording of their attempt, which shows the following sequence of events:
The Click: The user clicked the button precisely when the timer hit 53.25s.
System Acknowledgment: Immediately after the click, the attempt counter dropped from 9 to 8, and the button turned Grey, indicating the click was successfully registered.
The Result: Most importantly, the timer continued to move smoothly and hit exactly 00:00:00 on the user's screen.
❌ The Dispute with Support
Binance Support claims there was a "technical error" and that the click actually occurred at 58.25s. This contradicts the visual evidence provided by the user.
Furthermore, the support team offered a 30-day VIP level upgrade as a "gesture of goodwill." The user has declined this offer. This is not about a trading fee discount; it is about the 1 BTC reward that the visual interface confirmed as a win.
⚖️ Call to Action for Binance
We request a fair and thorough re-investigation of this case by the senior technical team.
If a user hits 00:00:00 and has video proof, calling it a "glitch" after the fact undermines the integrity of the game.
The community thrives on trust. We ask Binance to honor the result shown to the user or provide a much more transparent explanation than a "2ms error."
We urge @Binance and the @BinanceHelpDesk to look into this UID again. Technical integrity must be matched by accountability.
Community, please share and tag to ensure this reaches the right eyes!
#Binance #1BTC #CryptoFairness #binancesupport #BlockchainTransparency