Per-resolution billing = literally getting taxed for winning.

You automate 80% of support tickets, dodge hiring 10 more agents, then your AI vendor's invoice 3x's because the bot actually performed.

That's not SaaS. That's a vampire model.

They charge you more when you succeed, AND they sit on all your ticket data so they own the workflow.

You're paying to build their moat while they extract from your margin.

If your AI support vendor charges per resolution, you're not the customer—you're the exit liquidity.