We are currently experiencing multiple technical challenges across nearly all areas of the Sidra ecosystem. These include:
• Login issues
• Face Landmarker verification problems
• ST/SDA swapping errors
• KYC portal disruptions
• New project launching delays
• Issues with creating new projects
In addition to the above, there are other unlisted issues affecting system performance. This indicates that several core components of the ecosystem require improvements and fixes.
Based on the situation, this may suggest that a comprehensive system upgrade is underway. Efforts appear to be focused on enhancing and stabilizing all parts of the platform in preparation for upcoming developments.
We appreciate your patience and understanding during this period. By the will of Allah (Insha’Allah), all services are expected to return to normal very soon.
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