10 hardcore tweets of complaint, hitting the nail on the head, addressing double standards, arrogance, endless document requests, and procrastination, perfect for posting on Twitter/X
1. Due to a Polymarket withdrawal error into Binance's hot wallet, I’ve been forced to provide evidence for 5 days straight, repeatedly submitting documents as requested. Binance's arrogance is truly eye-opening.
2. The on-chain records are clear and traceable, with the fund flow being obvious. This was purely a personal operational mistake seeking assistance to recover funds, posing no regulatory risk. Yet Binance uses compliance as a shield, deliberately making things difficult and dragging their feet.
3. In five days, I’ve cooperated multiple times, resubmitted documents, and maintained polite communication, only to receive patronizing lectures and bureaucratic responses, showing a complete lack of empathy for users.
4. Major exchanges hold the responsibility for user asset safety. When faced with traceable mistakenly transferred assets, they don’t proactively assist but instead throw up layers of obstacles, turning legitimate requests for help into an endless grind.
5. I’ve already provided complete transfer proof, operation records, address screenshots, and identity materials—all genuine and valid. Still, I'm asked to submit irrelevant documents, purely to make it hard for users.
6. I have no unreasonable demands; I just want to recover the assets mistakenly sent to Binance's hot wallet. A reasonable and legal request, yet treated with indifference, vague responses, and robotic replies. The service standards of this major player have completely collapsed.
7. While waving the flag of compliance and risk control, they exhaust users with repetitive, redundant, and meaningless document requests. Their cold and arrogant attitude completely ignores users' asset losses and anxiety.
8. Clearly, it was a platform hot wallet address receiving the funds, with a complete and traceable chain. The facts are crystal clear, yet they refuse to handle it efficiently, endlessly tossing around processes and adding requirements, with horrendous efficiency.
9. After five days of back-and-forth communication, full of compromise and cooperation, what I received was not a solution but repeated new document requests—double standards and bureaucracy, treating user requests as trivial matters.
10. Trusted a leading platform, reported issues proactively, and cooperated, only to experience Binance's coldness, arrogance, and evasion. The cumbersome processes aren’t risk control; they’re just a way to make life difficult for ordinary users. #客服小何
1. Due to a Polymarket withdrawal error into Binance's hot wallet, I’ve been forced to provide evidence for 5 days straight, repeatedly submitting documents as requested. Binance's arrogance is truly eye-opening.
2. The on-chain records are clear and traceable, with the fund flow being obvious. This was purely a personal operational mistake seeking assistance to recover funds, posing no regulatory risk. Yet Binance uses compliance as a shield, deliberately making things difficult and dragging their feet.
3. In five days, I’ve cooperated multiple times, resubmitted documents, and maintained polite communication, only to receive patronizing lectures and bureaucratic responses, showing a complete lack of empathy for users.
4. Major exchanges hold the responsibility for user asset safety. When faced with traceable mistakenly transferred assets, they don’t proactively assist but instead throw up layers of obstacles, turning legitimate requests for help into an endless grind.
5. I’ve already provided complete transfer proof, operation records, address screenshots, and identity materials—all genuine and valid. Still, I'm asked to submit irrelevant documents, purely to make it hard for users.
6. I have no unreasonable demands; I just want to recover the assets mistakenly sent to Binance's hot wallet. A reasonable and legal request, yet treated with indifference, vague responses, and robotic replies. The service standards of this major player have completely collapsed.
7. While waving the flag of compliance and risk control, they exhaust users with repetitive, redundant, and meaningless document requests. Their cold and arrogant attitude completely ignores users' asset losses and anxiety.
8. Clearly, it was a platform hot wallet address receiving the funds, with a complete and traceable chain. The facts are crystal clear, yet they refuse to handle it efficiently, endlessly tossing around processes and adding requirements, with horrendous efficiency.
9. After five days of back-and-forth communication, full of compromise and cooperation, what I received was not a solution but repeated new document requests—double standards and bureaucracy, treating user requests as trivial matters.
10. Trusted a leading platform, reported issues proactively, and cooperated, only to experience Binance's coldness, arrogance, and evasion. The cumbersome processes aren’t risk control; they’re just a way to make life difficult for ordinary users. #客服小何