Binance co-founder He Yi stated on X that the market has been highly volatile in the past 16 hours, with an influx of users on the platform resulting in some users encountering issues during trading. She expressed deep apologies for this. He Yi pointed out that for losses caused by the Binance platform, users can register for compensation through customer service channels, and the team will verify account activities, analyze, adjudicate, and compensate accordingly. This process may take some time. Meanwhile, she stated that losses due to market volatility and unrealized profits are not covered by compensation.