During the May Day holiday, something happened that really resonated with me.
MIKO casually dropped a post discussing how newbies should rebuild their accounts after getting banned, and unexpectedly it went viral, catching the attention of many in the crypto community. What struck me the most were the heartwarming details that followed.
Binance's leading lady, He Yi, proactively slid into DMs to check in, expressing concern about account status and warmly welcoming back the user. Even the person involved couldn't believe it was the real deal reaching out. People in the space were equally surprised that a big shot in the industry would personally engage with community updates and show concern for regular users.