📢 Is your funds suddenly frozen? Confirm these key pieces of information immediately!
Q1: Upon receiving a "freeze notice," what should you do first?
✅ You need to calmly verify the following key information:
1️⃣ Is the frozen amount consistent with your account balance?
Some freezes are for "partial amounts" and do not affect the use of all funds.
2️⃣ Is it an "emergency stop payment" or a "judicial freeze"?
The respective deadlines, procedures, and communication methods are completely different for both.
3️⃣ Does the freeze explanation include a case number?
The case number helps to find the actual handling unit and improves communication efficiency.
Q2: How to understand the freeze period? What is its relation to subsequent unfreezing?
˙⚠️ Different stages have different periods:
1️⃣ Emergency stop payment: Valid for 48 hours, can be extended once
2️⃣ Judicial freeze: Usually lasts 6 months, can be extended to 1 year, can still be frozen after expiration
3️⃣ Non-involved funds: Should be released within 3 days after clarification
Q3: Why confirm the freeze period?
✅ The significance of confirming the period is:
1️⃣ You can determine whether it will "automatically release upon expiration"
2️⃣ Avoid missing key nodes for communication and material submission
3️⃣ Avoid unnecessary anxiety due to misunderstanding deadlines
