【Part 1】

💳 The first step in dealing with a frozen card is not to panic, but to communicate properly.

Many people, upon discovering their card is frozen,

first react by asking randomly, cursing, and complaining.

The result is not a quicker thaw,

but rather the risk control level is maxed out.

📌 Remember this phrase:

The first hurdle with a frozen card is communication, not action.

☎️ First contact with bank customer service | Standard script

Hello, my bank card is currently not functioning properly,

and the system indicates that transactions are restricted.

I would like to confirm the specific reason for the freeze,

and what materials I need to provide for your cooperation.

🎯 The purpose of this call has only two objectives:

1️⃣ Clarify the type of freeze

2️⃣ Inquire about the next steps in the process

🔍 Be sure to clarify this point

May I ask if this is an internal risk control measure by the bank,

or does it involve judicial assistance for the freeze?

📌 Because——

Bank risk control and judicial freeze,

the handling methods are completely different.

👉 Clarifying this, you've already won half the battle.

(Next article: Bank risk control vs judicial freeze, how to respond?) $BTC $ETH #ETH走势分析 #比特币波动性